The HR Operations Specialist is responsible for managing and administering the organization's payroll, HR information systems (HRIS), and employee benefits programs. This role ensures accurate and timely payroll processing, maintains HRIS data integrity, and provides comprehensive support for benefits enrollment and compliance. The HR Operations Specialist will be responsible for duties including, but not limited to regulatory compliance, ensuring the accuracy of the personnel database/ HRIS, coordination and implementation of benefits and benefit plans.

Key Responsibilities

Payroll Management:

• Process bi-weekly, payroll in a timely and accurate manner.

• Ensure compliance with federal, state, and local payroll tax regulations.

• Handle payroll adjustments, including bonuses, deductions, garnishments, and corrections.

• Generate and distribute payroll reports for internal stakeholders.

• Assist employees and managers with payroll timekeeping, review timesheets & other related data to process payroll

• Track employee accruals  and respond to inquiries regarding vacation, pto, sick leave balance

• Complete reporting after payroll submission (retirement loan, FSA, Dependent Care Accounts

HRIS Administration:

• Maintain and update employee records in the HRIS system, ensuring data accuracy and confidentiality.

• Configure and troubleshoot HRIS workflows, including onboarding, benefits enrollment, and employee changes.

• Generate reports and provide data analysis to support HR operations and decision-making.

• Collaborate with HRIS vendors to implement system upgrades or resolve technical issues.

Benefits Administration:

• Oversee employee benefits programs, including health insurance, retirement plans, wellness initiatives, and voluntary benefits.

• Coordinate open enrollment periods, including communications, system updates, and employee support.

• Serve as the primary point of contact for employees regarding benefits questions, claims resolution, and eligibility.

• Ensure compliance with applicable regulations such as ACA, ERISA, and COBRA.

Compliance and Reporting:

• Prepare and file required payroll, benefits, and compliance reports (e.g., 401(k) contributions, ACA filings, and W-2s).

• Conduct audits of payroll and benefits data to ensure accuracy and compliance.

• Stay up-to-date on changes to labor laws and regulations that impact payroll, HRIS, and benefits administration.

Employee Support:

• Respond to employee inquiries about payroll, HRIS, and benefits with professionalism and clarity.

• Provide training and guidance to employees on accessing and using HRIS and self-service portals.

Qualifications

Education:

• Bachelor's degree in Human Resources, Business Administration, or related field preferred.

Experience:

• 3 years of experience in payroll, HRIS, or benefits administration.

• Experience with payroll software (e.g., ADP, Paylocity) and HRIS systems (e.g., Workday, UltiPro).

• Strong knowledge of federal and state payroll laws, benefits regulations, and HRIS best practices.

Skills and Competencies:

• Exceptional attention to detail and organizational skills.

• Proficiency in Microsoft Excel and data analysis.

• Ability to handle sensitive and confidential information with discretion.

• Strong problem-solving and decision-making abilities.

• Excellent communication and interpersonal skills.

Key Competencies

• Analytical thinking

• Process improvement mindset

• Customer-focused approach

• Team collaboration