Case Manager

Summary

  • The Case Manager position within the Community Release program provides educational and vocational assistance to the clients residing in Connecticut Renaissance's DOC funded programs. This position will also serve as a liaison between the clients and employers.

Essential Duties and Responsibilities:

  • Facilitate a weekly LAI - Life after Incarceration group for all clients.
  • Facilitate a weekly employment readiness class for unemployed and under-employed which assists in determining clients' employment skills and/or lack thereof. The employment readiness group also allows for mock interviews, interview basics and general employment questions and concerns.
  • Ensure that all clients have an updated resume with referrals to outside resources for assistance including but not limited to: training, education and employment.
  • Initiate contact with prospective employers or agencies for our clients. Establishing employment leads by making contact with outside employers.
  • Transport clients to job interviews, job fairs and any employment related activities.
  • Conduct weekly employment verification phone calls in accordance with The Department of Corrections contractual requirements using the assigned templates approved by the Program Director. (Verification of scheduled work hours, attendance, pay rate, and job performance).
  • Complete weekly employment progress report for unemployed/underemployed clients.
  • Complete a monthly report by the 5th of the preceding month for the prior month detailing but not limited to the following : the number of clients working, number of clients attending the weekly groups (which can be gathered from the weekly group sign-in sheets), their dates of hire, employment status and pay per hour, the number of resumes that were completed for the month, number of transports for job interviews
  • Other duties as assigned but not limited to: Counselor on Duty coverage.

Required Knowledge and Abilities:

Knowledge Of:

  • Electronic Healthcare Record systems.
  • HIPPA regulations and other regulatory laws
  • General office software, particularly Microsoft Office Suite.

Ability To:

  • Interact effectively with clients and co-workers.
  • Analyze and solve problems effectively and efficiently.
  • Communicate effectively both verbally and in writing.
  • Manage priorities to meet deadlines and demonstrate multi-tasking skills.

Education and Experience:

  • Associates Degree in Human Services, Criminal Justice, Business Administration or related field, Bachelor's degree preferred but will consider previous experience.
  • Experience conducting effective meetings and presentations with the members of the business community.
  • Experience in job development/placement in private or public setting.
  • Experience in a residential setting.

Other:

  • Must be ethical, self-motivated, and dependable/reliable.
  • Must be able to interface easily and effectively with clients, staff, senior management personnel, and referral organization and outside employers and potential employers.
  • Must be able to meet routine office physical demands including climbing stairs, carrying up to 20 pound objects and possessing the dexterity and vision to operate office computers and equipment.
  • Must possess a valid driver's license.

This job description covers the most significant duties but does not exclude other assignments or related duties.